Enterprise Software

ScrapJi

E-Waste & Scrap Management Platform

Doorstep scrap pickup, digital weighing, transparent pricing, instant payment and verified recycling

01

The problem

India’s scrap trade runs on opaque pricing, manual weighing and cash settlements, which is exactly why households distrust it. ScrapJi set out to formalise it: transparent published rates, digital weighing, instant payment and verified recycling with measurable environmental impact. Doing that at scale required software that coordinates a customer, a field agent, a vehicle, a price list and a payment in real time, while remaining simple enough for a first-time user to schedule a pickup in under a minute, and light enough to work on a low-end phone with a weak connection.

02

How we built it

9 decisions
  1. Built a web-based mobile application so customers can schedule a pickup instantly with no app download, critical for adoption in a mass-market category.

  2. Implemented a transparent, category-wise rate engine covering 40+ recyclable scrap categories with rates published to the customer before pickup.

  3. Delivered pickup scheduling with locality and pincode-based serviceability, slot selection and address management.

  4. Built the field-agent flow: assigned pickups, route context, digital weighing capture and on-the-spot order confirmation.

  5. Engineered instant settlement so the customer is paid at the doorstep, with digital records replacing cash ambiguity.

  6. Delivered real-time order tracking and status updates across scheduled, assigned, in-transit, completed and settled states.

  7. Built the sustainability impact engine: waste recycled, CO₂ avoided, trees saved and landfill diverted, aggregated live for public display and aligned to UN Sustainable Development Goals.

  8. Created the admin control panel for pricing, service areas, agent and vehicle assignment, order oversight and operational reporting.

  9. Extended the platform to support the client’s B2B service lines including EPR compliance reporting, material recovery operations, vehicle scrapping and CSR programmes.

03

System architecture

9 layers

Every layer designed, built and operated for this system to run in production.

L01

Frontend

React with a mobile-first, low-bandwidth-optimised web application shell

L02

Backend

Node.js with Express: MERN service architecture

L03

Database

MongoDB for orders, catalogues, users and operational records

L04

Caching

Redis for rate-list caching, session handling and dashboard aggregation

L05

Payments

Digital payout and UPI-based instant settlement integration

L06

Notifications

SMS and WhatsApp order-status notifications to customers

L07

Media & Storage

Cloud object storage for pickup evidence, weighing records and documents

L08

Hosting & DevOps

Cloud deployment with containerised services, CI/CD and monitoring

L09

Analytics

Operational dashboards plus public-facing live impact metrics

04

What was delivered

12 modules
  1. 01

    Customer Sell-Scrap Flow

    Category selection, indicative value estimation, address and slot booking in under a minute.

  2. 02

    Rate List Engine

    Published, versioned, category-wise pricing with locality-level variation support.

  3. 03

    Pickup Scheduling

    Serviceability check by locality and pincode, slot availability and rescheduling.

  4. 04

    Field Agent Module

    Assigned pickup queue, customer contact, digital weighing entry and order closure.

  5. 05

    Digital Weighing Capture

    Weight recorded per category at the doorstep with automatic value computation.

  6. 06

    Instant Payment & Settlement

    Digital payout at pickup with receipt and transaction history.

  7. 07

    Order Tracking

    Real-time status progression with customer notifications at each stage.

  8. 08

    Sustainability Impact Engine

    Live aggregation of waste recycled, CO₂ avoided, trees saved and landfill diverted.

  9. 09

    Service Area Management

    Locality, pincode and zone configuration across Thane, Mumbai and Navi Mumbai.

  10. 10

    B2B & EPR Module

    Extended Producer Responsibility support, bulk pickups, corporate and CSR programme handling.

  11. 11

    Admin Dashboard

    Pricing control, order oversight, agent and vehicle assignment, exception handling.

  12. 12

    Reports & MIS

    Volume by category, locality performance, agent productivity and settlement reconciliation.

05

Outcomes

5 results
  • A formalised, trust-first scrap transaction: published rates, digital weighing and instant payment replacing an opaque cash process.

  • No-download customer journey, removing the largest adoption barrier in a mass-market consumer category.

  • Live sustainability metrics that turn operational data into public credibility and SDG-aligned reporting.

  • Platform extended beyond consumer pickup into EPR, material recovery, vehicle scrapping and CSR service lines.

  • Delivered inside a tight commercial timeline and moved into ongoing service.

06

Value delivered

  • For households: a transparent, instantly-paid, doorstep alternative to the informal scrap trade.

  • For the client: an operational backbone that scales across localities and unlocks B2B and compliance revenue.

  • For the environment: measurable, reportable diversion of waste from landfill.

Client and product names are used with reference to publicly available product information. Engagement details covered by non-disclosure agreements are described at capability level only.